Shipping Information
We take care to process and pack every order securely so that your Classic White Cream reaches you safely.
- Orders are generally processed and dispatched within 4–5 working days after successful receipt of payment.
- Orders are shipped through Delhivery Courier with tracking facilities.
- Once your order has been shipped, we will provide the tracking details so you can monitor your package online.
- Shipping charges may vary depending on the delivery location, package weight, and applicable courier charges.
- Appropriate care is taken during packing to protect the product during transit.
- Packaging materials are selected to ensure that the product is securely packed for delivery.
Order Tracking
After your order has been dispatched, you can track your shipment using the tracking information provided by us.
Delhivery Tracking:
https://www.delhivery.com/tracking
Returns & Exchanges
Due to the nature of the product and for hygiene and safety reasons, Classic White Cream is non-returnable and non-exchangeable.
Once an order has been successfully placed, we do not accept requests for returns, exchanges, or product replacements due to change of mind, personal preference, or dissatisfaction with results.
Damaged or Incorrect Orders
If you receive a package that appears to be damaged during transit or you receive an incorrect product, please contact our customer support team (classicwhitecreams@gmail.com) as soon as possible after delivery. Please retain the original packaging and provide relevant photographs or other information requested by our support team so that the issue can be reviewed.
We recommend checking your order carefully upon delivery.